Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other details you provide voluntarily through forms or communication.
• Financial Information: Tax-related or payment data when you use our services.
• Automatically Collected Data: IP address, browser type, device information, and cookies for analytics and security purposes.

2. How We Use Your Information

We use collected data to:

• Provide and manage our tax-related services.
• Respond to inquiries and customer support requests.
• Send updates, service notifications, and promotional content (with consent).
• Comply with legal and regulatory obligations.
• Improve our website and service offerings.

3. SMS Communication & A2P 10DLC Compliance

We use Twilio and other registered messaging services for A2P 10DLC (Application-to-Person) communication to ensure verified, secure messaging.

By providing your mobile number:

• You consent to receive transactional or informational text messages regarding your account, service updates, or appointment reminders.
• Message and data rates may apply.
• Message frequency varies.
• You can opt out at any time by replying “STOP” to any message. To get help, reply “HELP”.
• We do not share or sell your phone number to third parties for marketing purposes.

All SMS communications comply with CTIA and TCPA regulations.

4. How We Share Information

We may share your data with:

• Service providers (e.g., hosting, messaging, or payment partners) under confidentiality agreements.
• Legal authorities, if required by law.
• Affiliates or business partners for service fulfillment.

We do not sell your personal data.

5. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. However, no online system is 100% secure.

6. Your Rights

You may:

• Request access to your personal information.
• Request correction or deletion of inaccurate data.
• Withdraw consent for certain uses.

7. Cookies

Our website uses cookies to improve user experience, analyze traffic, and personalize content. You can control cookies through your browser settings.

8. Third-Party Links

Our site may include links to third-party sites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

10. Contact Us

For questions or concerns about this policy, contact us at:

• [email protected]
• https://taxtree.com/